01
Overview
Builds the practical leadership skills to mobilise a community around its own priorities: listening, facilitation, representation and conflict handling. Learns from residents, not about them.
02
Aims of the Course
- Listen to and represent a community accurately
- Facilitate inclusive meetings and decisions
- Mobilise volunteers and local assets
- Handle conflict and disagreement constructively
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Course Structure
01
Community and Power
- Asset-based community development
- Mapping local strengths
- Power, influence and representation
- Accountability to residents
02
Listening and Engagement
- Doorstep and community conversations
- Consultation that reaches the unheard
- Working with translators and gatekeepers
- Turning listening into priorities
03
Facilitation
- Designing an inclusive meeting
- Managing dominant voices
- Consensus and decision methods
- Accessible participation
04
Mobilising Action
- Recruiting and keeping volunteers
- Project planning with residents
- Small grants and resources
- Partnerships with institutions
05
Conflict and Resilience
- Understanding local conflict
- Mediation and de-escalation
- Handling hostility in public meetings
- Personal resilience and boundaries
06
Community Project
- Deliver a resident-led project
- Record outcomes and stories
- Evaluate with the community
- Hand over and sustain
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Learning Outcomes
- 01Map community assets and power relationships
- 02Facilitate an inclusive decision-making meeting
- 03Recruit and coordinate a volunteer team
- 04De-escalate conflict in a public setting
- 05Deliver a resident-led community project
05
Assessment
- Community project delivery
- Facilitation observation
- Reflective leadership portfolio
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Entry Requirements
- Open access; local involvement welcomed
07
Progression and Careers
- Community organiser
- Neighbourhood coordinator
- Volunteer manager