01
Overview
Confident, safe and capable use of everyday digital tools, from documents and spreadsheets to online services and communication. Designed for learners starting out or returning to technology.
02
Aims of the Course
- Use devices, files and accounts with confidence
- Create and format documents and spreadsheets
- Communicate professionally online
- Stay safe and recognise misinformation
03
Course Structure
01
Devices and Files
- Operating a computer or tablet
- File structure and naming
- Cloud storage and sharing
- Accessibility settings
02
Documents and Data
- Word processing essentials
- Spreadsheet basics and formulas
- Presentations that communicate
- PDFs and conversions
03
Online Communication
- Email etiquette and structure
- Video calls and meeting tools
- Messaging and collaboration platforms
- Calendar and scheduling
04
Search and Information
- Effective search technique
- Evaluating sources and misinformation
- Reference and note taking
- Using public services online
05
Safety and Privacy
- Passwords and multi-factor authentication
- Recognising scams and phishing
- Privacy settings and consent
- Reporting harm and getting help
06
Digital Confidence Project
- Planning a practical task
- Building a document or sheet
- Presenting work digitally
- Personal digital skills audit
04
Learning Outcomes
- 01Navigate devices, files and cloud storage confidently
- 02Produce a formatted document and working spreadsheet
- 03Run a video meeting and manage a shared calendar
- 04Evaluate the credibility of an online source
- 05Apply basic account security and privacy settings
05
Assessment
- Practical skills portfolio
- Spreadsheet and document task
- Online safety knowledge check
06
Entry Requirements
- Open access; no prior experience needed
07
Progression and Careers
- Foundation for all further study
- Administrative roles
- Confident everyday digital use