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B04Professional Certificate

Trauma-Informed Care and Communication

Builds the knowledge and relational skill to work with people affected by trauma without re-traumatising them. Covers the trauma response, triggers, grounding, and the organisational conditions trauma-informed work requires.

Study this course
Duration
4 months
Learning hours
140 guided learning hours
Modules
6
Lessons
24
01

Overview

Builds the knowledge and relational skill to work with people affected by trauma without re-traumatising them. Covers the trauma response, triggers, grounding, and the organisational conditions trauma-informed work requires.

02

Aims of the Course

  • Explain the trauma response and its lasting effects
  • Apply the principles of trauma-informed practice
  • Recognise triggers and use grounding safely
  • Avoid re-traumatising practices in care and education
03

Course Structure

01

Understanding Trauma

  • Single incident and complex trauma
  • Adverse childhood experiences
  • The polyvagal and window-of-tolerance models
  • Dissociation and memory
02

Principles of Trauma-Informed Practice

  • Safety, trust and transparency
  • Choice and collaboration
  • Peer support and empowerment
  • Cultural and historical trauma
03

Triggers and Grounding

  • Common triggers across settings
  • Recognising activation and shutdown
  • Grounding and orienting techniques
  • What to avoid during dysregulation
04

Communication That Protects

  • Predictability and clear information
  • Consent and control at every step
  • Non-judgemental enquiry
  • Managing disclosure without interrogation
05

Systems and Organisations

  • Designing trauma-informed spaces
  • Policies that reduce restraint and escalation
  • Staff training and supervision
  • Working with families and carers
06

Applying It

  • Adapting therapeutic or teaching practice
  • Supporting survivors in groups
  • Referral and specialist services
  • Staff wellbeing and secondary trauma
04

Learning Outcomes

  1. 01Explain trauma responses using current models
  2. 02Identify triggers and early signs of dysregulation
  3. 03Lead a grounding intervention safely
  4. 04Apply the five trauma-informed principles to a service
  5. 05Recognise and address re-traumatising practice
05

Assessment

  • Trauma-informed service review
  • Observed grounding and de-escalation
  • Reflective case essay
06

Entry Requirements

  • Open access; suited to health, education and care staff
07

Progression and Careers

  • Trauma-informed practitioner
  • Care and education team lead
  • Service development role

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